Retail IT Support

Help Desk

We provide technical support for LS Retail and Microsoft Dynamics NAV partners and service providers, including end-users looking for partners. We are a On-Call-Fix-All team that provides a quick and affordable support to software development, implementation and hardware infrastructure.

Smart Solutions

System Management

We offer range of services from Omni Channel Retail and Hospitality Solutions to hosting Cloud Services that are the best fit for small and mid-sized business owners who want to have the best-run company.

Business Assistance

Retail Solution Freelancers

We are a full service consulting firm that handles every aspect of your system implementation from software development to maintaining the hardware infrastructure.

ERP Software

Microsoft Dynamics NAV

We constantly sharpen our knowledge in LS Retail and Microsoft Dynamics NAV to deliver you a low risk and proven business solutions. We believe that properly managing company's financial information is crucial to your long-term success.

Retail Technology

Service Provider

We Connect!

Who we are

Tenging verslunarlausnir ehf. is a company founded in Iceland in 2014. Our company name is an Icelandic phrase, 'Tenging' means "Connection" and 'verslunarlausnir' means "Business Solutions". In short, we are "Tenging" because we build connection.

Our name is derived for its sole purpose - to connect the missing link between the business solution providers and the consumers (partners and customers). With one business solution application being used by millions of users, the law of supply and demand is in effect on the support services the provider can offer. Thus, a higher price in service cost and slower response time on queueing tickets to be resolved creates a huge gap in the success of a business. Therefore, we want to stand in this gap by sharing our gained experiences and expertise in the field of design and development, implementation, training, and product support that costs less money and less time.

We build connections within the company and towards the business world. Denis Potapcik, the founder of this company, pulled in his connections to setup a team that will be able to provide the first-hand support primarily to LS Retail partners and service providers. However, for some instances, we also extend our support to customers who are still looking for service providers. Tenging is an independent team of LS Retail experts and multifaceted individuals that forms a synergy of talents to cater to our clients' every need. We provide functional and technical support to anything that relates to LS Retail - Hospitality, Omnichannel, Retailing, and ERP (Enterprise Resource Planning).

Our core competencies are focused on LS Retail and Microsoft Dynamics NAV. We provide consulting, support and training to partners who manage implementations for Microsoft Dynamics NAV solutions tuned for Retail and Hospitality businesses in Europe and USA. And as the technology advances, we make sure to keep up with the trend and continue to build-up our skills. Thus, we also provide solutions on LS Retail and NAV integrations to Power BI and Office 365, cloud-based implementations and Dynamics 365 for Financials.

What we aim

Our mission is to provide a first-rate support, quick and affordable.
Tenging aims to help and empower partners to support their customers and keep their customers' loyalty with them. It is our goal to help fix your bugs and keep your business going.

What we value

Valuable Experience: Partnership that is built on trust.
Combination of managing experience of the most successfull and famous restaurant in Iceland and numerous retail software implementations around the globe allows us to understand the business management requirements you're dealing with every day and fully comprehend how important it is that your system can handle the complexity as you grow. We make it possible for customers to use the software in a way, which maximizes the business results for the company. Our partnership is built on trust and mutual respect and our aim is to make long lasting business relations. By being a partner we bring strategic, technical vision to your business, giving you an important edge in today's competitive markets. Choosing the right software service provider is future investment in your comapny. Services provided by Tenging Freelancers are well known among largest hospitality chains in local Icelandic market.

What we do

Software Development: Retail technology and innovation.
Our passion is to provide our clients with the best possible customer experience and customer service. Our experienced and dedicated team strive to ensure that those expectations are met at all times. Tenging builds store dashboards and charts helping organizations reach their target.
We love building dashboards to help your organization stay in touch with most important business perfomance factors like store average sales, COGS, Item Stock Status, Staff Sales Target just to name few.

And we are here

Denis Potapcik

LS Retail System Architecture

Senior Application Consultant

Guðjón Hermannsson

LS Retail Hospitality

Support Manager

Birgir Daníel Birgisson

Software Architecture

Omni-channel Specialist

Josephine Camara

Microsoft Dynamics NAV

Microsoft Certified Professional